Over ten years of commercial experience in IT project management.
— Understanding and analyzing user needs and business objectives to create efficient processes
— Ability to design transparent, manageable processes that deliver tangible results
— Conducting CRM and automated service integrations
— Auditing business processes, optimizing costs, and accelerating time-to-market
— Mentoring large teams and developing employee skills to scale the business
— Understanding the interaction between development, marketing, and product management departments
— Proficient in analytics tools, CRM, BPM, EDMS, APIs, and cloud technologies (AWS, Kubernetes, Docker)
— Ability to reduce costs and accelerate delivery while maintaining product quality
— Experience in testing and gathering user feedback
— Understanding the impact of process optimization on profit, timelines, and product quality
— Mentoring and training teams
— Applying modern methodologies and technical stacks to achieve strategic goals